Shipping policy
Shipping Policy
At Tuesday, we aim to process and ship your order as quickly as possible.
Order Processing Time
Orders are usually processed within 1–3 business days after payment is confirmed. During sales, holidays, or high-volume periods, processing may take slightly longer.
Estimated Delivery Times
Estimated delivery times vary depending on your location:
| Region | Estimated Delivery Time |
|---|---|
| United States | 5–12 business days |
| United Kingdom | 5–12 business days |
| Ireland | 6–14 business days |
| Australia | 5–12 business days |
| New Zealand | 6–14 business days |
| Canada | 6–14 business days |
| Other supported countries | 7–18 business days |
Delivery times are estimates only and may be affected by customs, local postal delays, courier delays, weather, or peak-season volume.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information where available. Tracking updates may take 24–72 hours to appear after dispatch.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. We are not responsible for orders delivered to an incorrect address provided at checkout.
If you notice an error in your address, contact us as soon as possible at support@tuesdayglow.com. We cannot guarantee changes once an order has been processed or shipped.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, GST, or other fees charged by your country. These charges are the responsibility of the customer unless otherwise stated at checkout.
Lost or Delayed Orders
If your order has not arrived within the estimated delivery window, please contact us at support@tuesdayglow.com. We will help investigate with the courier where possible.